Retail fulfilment

Ship every SKU like it is your hero product

High-volume B2C with COD intelligence, marketplace-ready manifests, and carrier failover—without losing the human context when something goes sideways.

Get retail pricing Delivery coverage

The problem

Peak week is not a carrier problem—it is a coordination problem

  • Split inventory across FCs breaks static routing tables overnight.
  • COD-heavy belts need different insurance and remittance assumptions.
  • Marketplaces punish late manifests even when labels were printed on time.
  • Support teams drown when tracking URLs do not match internal shipment IDs.
Unified retail core

One console for labels, handovers, refunds, and finance exports.

Programmes tuned to how you collect cash

Mix and match—most brands run prepaid for metro and COD for tier 2/3 with different carriers.

Prepaid-first

  • Fastest SLA lanes
  • Lower RTO exposure
  • Ideal for D2C loyalty cohorts
Popular

Balanced COD

  • Dynamic risk scoring
  • Remittance dashboards
  • NDR automation hooks

Enterprise retail

  • Multi-GST billing
  • SLA penalties baked in
  • Dedicated SRE pod

Capabilities

Everything your warehouse tablet needs

From batch printing to exception queues, each module is designed for noisy fulfilment floors—not demo environments.

Bulk & wave shipping

Import CSVs, split by SLA class, and auto-assign carriers using pincode + volumetric rules. Manifest PDFs sync to driver apps instantly.

Checkout delivery API

Expose accurate ETAs and fees at cart based on live pincode tables.

Returns intelligence

RTO heatmaps by SKU, courier, and pin to fix root causes—not blame.

Order lifecycle in four checkpoints

Crystal-clear ownership between your team, hubs, and last-mile partners.

  1. 1

    Allocation

    Business rules pick carrier + service level using COD flag, SKU fragility, and promised delivery date.

  2. 2

    Manifest

    Handover QR codes reconcile physical bags with digital manifests for dispute-free billing.

  3. 3

    In-flight

    Milestone scans trigger proactive SMS/email so customers stop guessing.

  4. 4

    POD & cash

    Proof of delivery images and COD remittance files land in finance-ready folders.

Retail shipping FAQ

Yes. FlowShipZ plugs into your credentials and rate cards while adding orchestration, analytics, and customer comms on top.

We capture packaging presets, capture audit photos at pickup when needed, and maintain dispute packets your finance team can submit in one click.

Select metros support same-day and hyperlocal riders. Availability is surfaced automatically during allocation so you never oversell speed.

Pair retail with documents or air

One relationship team, one invoice rhythm, multiple motion types.

Document courier B2C air freight