Our story

Logistics that feels like a product—not a patchwork

FlowShipZ exists so operations, finance, and customer teams share one source of truth for every shipment—from first scan to cash reconciliation.

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50+
Enterprise & growth brands
12
Integrated carrier partners
4M+
Annual parcel movements
<2h
Avg. ops response SLA

Mission & mindset

Shipping should accelerate revenue—not hide in spreadsheets

We built FlowShipZ for teams who live inside AWBs, RTO percentages, and remittance cycles. Our north star is simple: fewer surprises, faster resolutions, happier end customers.

From first-mile pickup scheduling to finance-friendly MIS, every workflow is designed around how Indian ecommerce and B2B teams actually operate during peak weeks—not idealised process diagrams.

Single pane of glass

Dispatch, CX, and finance aligned on one timeline.

Three pillars you will feel on day one

We obsess over network depth, data fidelity, and human support that speaks your language.

Network elasticity

Blend national integrators with hyperlocal specialists so every lane has a Plan B before disruption hits.

Operational truth

Milestone-level scans, exception tags, and exports that reconcile with your OMS—not parallel shadow data.

Specialist support

Escalation engineers who understand marketplace penalties, insurance claims, and weight disputes.

Implementation

From kickoff to first manifest in four beats

A lightweight onboarding sequence keeps your tech team unblocked while ops starts shipping.

  1. 1

    Discovery workshop

    We map SKUs, cut-offs, COD exposure, and marketplace rules so routing policies reflect reality.

  2. 2

    Carrier orchestration

    Credential handshakes, pincode tables, and insurance riders configured with sandbox validation.

  3. 3

    Pilot lane

    Limited SKU rollout with daily stand-ups until KPIs stabilise across prepaid and COD.

  4. 4

    Scale & automate

    Bulk jobs, webhooks, and finance exports switched on once go-live criteria are met.

Where we invest continuously

Product surface area grows, but these themes never leave our roadmap.

Pincode intelligence

Dynamic serviceability, ODAs, and hyperlocal embargoes feed checkout and allocation in real time—so you never promise a lane you cannot fulfil.

REST checks Bulk refresh COD heatmaps

Exception automation

NDR bots, auto reattempt rules, and CS macros cut manual tickets by double digits.

Finance-grade exports

Remittance, GST-ready summaries, and weight dispute packets ready for auditors.

“We stopped juggling five carrier portals. FlowShipZ gave our CX team one tracking story and our finance team one remittance rhythm—that alone paid for the partnership.”

Head of Operations — Fashion & lifestyle brand, Delhi NCR

Carrier & fulfilment ecosystem

Delhivery Blue Dart DTDC Xpressbees Ecom Express Shadowfax

About FlowShipZ — quick answers

We orchestrate your contracted carriers (and introduce new ones if needed). You keep commercial leverage while gaining unified workflows.

Yes—modules scale with volume. Start with retail shipping, add document courier or air freight when your assortment demands it.

Core pods operate out of Delhi NCR with remote specialists for analytics, integrations, and partner management.

Ready to modernise fulfilment?

Bring your peak-week war stories—we will map a pragmatic rollout.

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