Last mile

Delivery coverage that reads like a promise—not a guess

Pincode intelligence, carrier redundancy, and milestone-rich tracking combine so your checkout ETAs match what actually happens on the road.

Track a shipment Book network review
99%
Manifest accuracy*
3
Failover carriers / lane
45m
Pickup window precision
24/7
Ops bridge

*Representative KPIs; measured across FlowShipZ enterprise cohorts.

First & middle mile

Hub discipline is where SLAs are won—or silently lost

  • Automated manifest reconciliation when bags hit sort centres.
  • Delay propagation that notifies CX before customers hit refresh.
  • Weather and strike overlays folded into proactive reroutes.
Sort visibility

Every hub scan becomes a customer-safe milestone.

First mile

Slot booking, rider OTP, and photographic pickup proof for high-value lanes.

Middle mile

ULD-friendly batching when retail shares trunk space with air programmes.

Last mile

Voice-of-customer loops from NDR attempts feed straight into routing tweaks.

SLA governance your finance team will recognise

Contracts are only as good as the telemetry behind them. We expose breach detectors early—not after invoices close.

Lane scorecards

Weekly PDF + live dashboard blending OTP, RTO, and cash remittance lag per carrier and region.

TAT heatmaps Penalty math Auto alerts

Cut-off copilot

Warehouse tablets show dynamic “ship-by” clocks based on real-time hub intake velocity.

Proof vault

POD images, OTP logs, and geo stamps exportable for disputes and insurance.

Shipment journey

  1. 1

    Booked

    Serviceability + rate lock at AWB creation.

  2. 2

    In hub network

    Automated reweights and bag-level accountability.

  3. 3

    Out for delivery

    Customer comms with rider ETA and fallback options.

  4. 4

    Closed loop

    POD + COD settlement artifacts synced to ERP.

Metro express

  • 1–2 day standard
  • Hyperlocal add-ons
  • Low RTO belts
Balanced

National surface

  • COD heavy coverage
  • Regional specialists
  • Cost optimised

Remote & ODA

  • Extended TAT honesty
  • Surcharge transparency
  • Fallback inventory hubs

Delivery FAQ

Daily sync minimum, with intraday pushes when partners broadcast embargoes or new service launches.

War-room bridges activate with reroute matrices, proactive buyer comms templates, and finance accrual guidance.

Yes—SKU-level routing policies can prefer speed, cost, or specific carriers for fragile or regulated inventory.

Layer specialised services on top

Retail, documents, and air uplift share the same delivery fabric—switch motion types without switching vendors.

Retail Documents